Manuals & Downloads
Remote Help Desk
Our remote technical support page is a convenient way to assist you with various issues or questions you may have, without having to schedule an onsite service call. We will schedule a session where we are able to access your system and view your desktop remotely.
You can reach us directly at (780) 448-2809, or toll free at (877) 448-2809 for assistance on connecting with our IT help desk.
Remote Support
Customer Downloads
- C++ Redist 2008
- Embedded IP - DVR Manual
- Embedded IP - Search and Save
- Embedded IP - Search and Save (Version 4)
- Guarding Expert - PC
- Guarding Expert - PC (Full Manual)
- Guarding Expert - PC (Quick Guide)
- Guarding Vision - Mac
- Guarding Vision - PC
- Guarding Vision - Phone/Tablet (Quick Guide)
- VS Player - Mac
- VS Player 6.3 - PC
- VS Player 6.3 - PC (Quick Guide)
- VS Player 7.4 - PC
- Web Browser Remote - PC (Microsoft Edge)
- Web Component - Mac
- Web Component - PC
- DV Player - PC
- Vigil - PC (Update Version 8.00)
- Vigil - PC (Update Version 9.50)
- Vigil - PC (Version 8.00)
- Vigil - PC (Version 9.50)
- Vigil - Search and Save
- Backup Player - PC
- EagleEyes - Iphone (Setup Guide)
- Embedded - Search and Save
- Video Viewer - PC
- Diginet - Search and Save (Version 4.11)
- Diginet - Search and Save (Version 4.13)
- EXL - PC (Thinstall Version 5.2)
- EXL - PC (Thinstall Version 5.3)
- EXL - PC (Version 5.2)
- EXL - PC (Version 5.3)
- EXL - Search and Save (Version 5.2)
- EXL - Search and Save (Version 5.3)
- Backup Player - PC
- Exelon - Codec
- Exelon - Search and Save
- SRX - PC (32 Channel)
- SRX - PC (Setup Guide)
- SRX - PC (Thinstall Windows 7)
- SRX - PC (Thinstall Windows XP)
- SRX - PC (Version 5.025)
- SRX - Quick Burn Guide
- SRX - Search and Save
- SRX Pro - PC (Client)
- SRX Pro - Search and Save
- Veo - Codec
- Veo - PC (version 2.0)
- Veo - Search and Save
