Support
Manuals & Downloads
Remote Help Desk
Our remote technical support page is a convenient way to assist you with various issues or questions you may have, without having to schedule an onsite service call. We will schedule a session where we are able to access your system and view your desktop remotely.
You can reach us directly at (780) 448-2809, or toll free at (877) 448-2809 for assistance on connecting with our IT help desk.
Remote Support
Customer Downloads
1. Embedded IP
- C++ Redist 2008
- Embedded IP – DVR Manual
- Embedded IP – Search and Save
- Embedded IP – Search and Save (Version 4)
- Guarding Expert – PC
- Guarding Expert – PC (Full Manual)
- Guarding Expert – PC (Quick Guide)
- Guarding Vision – Mac
- Guarding Vision – PC
- Guarding Vision – Phone/Tablet (Quick Guide)
- VS Player – Mac
- VS Player 6.3 – PC
- VS Player 6.3 – PC (Quick Guide)
- VS Player 7.4 – PC
- Web Browser Remote – PC (Microsoft Edge)
- VS Player TVI – PC
2. Unv DVR
3. Vigil DVR
- DV Player – PC
- Vigil – PC (Update Version 8.00)
- Vigil – PC (Update Version 9.50)
- Vigil – PC (Version 9.50)
- Vigil – Search and Save
4. LD558 Embedded
5. Diginet & EXL
- Diginet – Search and Save (Version 4.11)
- Diginet – Search and Save (Version 4.13)
- EXL – PC (Thinstall Version 5.2)
- EXL – PC (Thinstall Version 5.3)
- EXL – PC (Version 5.2)
- EXL – PC (Version 5.3)
- EXL – Search and Save (Version 5.2)
- EXL – Search and Save (Version 5.3)
6. Exelon Embedded
7. I3 DVR
- SRX – PC (32 Channel)
- SRX – PC (Setup Guide)
- SRX – PC (Thinstall Windows 7)
- SRX – PC (Thinstall Windows XP)
- SRX – PC (Version 5.025)
- SRX – Quick Burn Guide
- SRX – Search and Save
- SRX Pro – PC (Client)
- SRX Pro – Search and Save