5 Signs It’s Time to Fire Your Security Provider—and What to Do Next

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Are You Settling for Second-Rate Security?

You trust your security provider to protect your people, your assets, and your business. But what if that trust is misplaced? If you’re a warehouse or small business owner in the Edmonton area, these five red flags may signal it’s time to walk away from your current provider—and switch to a team that delivers.


1. You’re Still Experiencing Theft or Trespassing

The whole point of having security is to prevent loss. If you’ve had multiple break-ins or inventory disappearances, something clearly isn’t working. Don’t let false promises and outdated tech leave you exposed.


2. You Get More False Alarms Than Real Alerts

False alarms aren’t just annoying—they’re expensive and dangerous. They drain emergency resources and cause you to ignore real threats. A good provider verifies every alarm before calling police.

“We had three false dispatches in a month with our old system. Austin Security verified everything in real-time and only called police when it mattered.”
— Warehouse Owner, Fort Saskatchewan


3. Their Equipment Is Outdated or Poorly Installed

Broken cameras, dark spots, and old DVRs won’t stop criminals. If your provider is still using analog equipment or never upgraded your system in years, you’re overdue for a change.


4. Response Times Are Slow or Unreliable

If it takes minutes—or worse, hours—for your provider to respond to an incident or return your call, it’s time to switch. In security, every second counts.


5. They Don’t Offer Proactive Monitoring

A reactive system only records what already happened. Live video monitoring actively prevents crime by intervening in real-time. If your current system can’t do that, you’re leaving your business vulnerable.


What to Do Next

Switching is easier than you think. At Austin Security, we’ll conduct a free on-site assessment, design a monitoring system tailored to your property, and help you replace your outdated equipment with minimal disruption.


FAQ

Q: Do I have to cancel my existing contract first?
A: Not always—we can often work around your timeline and help you transition smoothly.

Q: Can you reuse my current cameras?
A: If your cameras are compatible, yes. If not, we offer affordable upgrade options.


Don’t Let Poor Security Put Your Business at Risk

If your current provider isn’t protecting you, it’s time to move on. Contact Austin Security today for a free consultation and discover what reliable, proactive protection really looks like.