Austin Security Services
Austin Security was built on quick response service and employees who truly care. Your call will be answered immediately by one of our experienced employees, or for your convenience you may also book a service call through the website or by email. Once the service order has been processed you will receive email confirmation of the work to be done with the time and date scheduled for the work.
A security product can be purchased anywhere. However, Austin Security has a team dedicated to providing exceptional support and product service for the life of your security system. Our team members are committed to client care; building trust, one customer at a time.
With decades of industry knowledge, our front end employees are very familiar with our clients and their needs. Whether it is an onsite service request, online system support, sales assistance, account information, or you simply have a question about the status of your system, we have a staff member to assist you.
The technicians and installers at Austin Security are long term employees with vast knowledge of our clients sites; providing detailed documentation to assist in quick additions, upgrades, moves, troubleshooting and service.
We also provide online tutorials for our various products, and access points which allow our IT department to log in and assist you remotely. From helping you retrieve images from a break in or vandalism, training new staff on how to add cards/fobs to an access control system, to assisting with false alarm issues; we’ve got you covered.
Austin Security also offers maintenance and service plans to assure fixed yearly operational costs.
If I need help what do I do?
You can contact us by phone, email or through this website.
Our reputation was built on quick, knowledgeable, friendly responses to service or support issues.